Consumer behavior shows that 92.4% of people check reviews before making everyday purchases. A single negative review can drive away 94% of potential customers.
Review sites play a significant role in your brand’s success. Your online reputation can stimulate business growth because 82% of consumers visit review platforms before buying, and 70% read multiple reviews.
We have created a complete list of the 21 best business review sites for 2025. Google Business Profile manages 90% of online searches. Specialized platforms like TripAdvisor, with its 350 million customer reviews, help you build trust with potential customers. You’ll find the perfect platforms to showcase your brand effectively.
🚀 “Boost your online presence with expert SEO services and reputation management! Attract more customers, build trust, and dominate search results. Get started today!
Google Business Profile
Google Business Profile is the life-blood of online business visibility and powers over 90% of web searches. This free platform lets businesses manage how they appear on Google Search and Maps.
GBP Features and Benefits
The platform comes with powerful features to improve your online presence. On top of that, it lets businesses customize their profiles with photos, special offers, and promotional posts. Key benefits include:
- Better visibility in local search results
- Direct messages with customers
- Business analytics and insights
- Seamless connection with Google Maps and Search
- Tools to create custom websites
GBP Review Management Tools
GBP shines at review management with tools that help track and respond to customer feedback. Businesses that respond to all but one of their reviews see up to 35% more revenue. The platform simplifies review management with automated workflows that speed up customer responses and help monitor review status.
GBP Pricing and Setup
A Google Business Profile costs nothing to set up. Business owners verify their ownership through phone, SMS, or postcard confirmation. The platform includes premium features like photo uploads, custom categories, and service area options at no extra cost.
Yelp
Image Source: Yelp for Business
Yelp stands out as a leader among business review sites. Consumers spend 31% more on businesses with higher Yelp ratings.
Yelp Platform Overview
The platform has grown beyond restaurant reviews to cover many sectors, including professional services, healthcare providers, and legal firms. About 90% of Yelp users compare businesses before making their final decisions. This makes Yelp a vital platform to build brand visibility.
Yelp Business Features
Yelp provides reliable tools that help businesses grow and connect with customers. The platform’s capabilities include:
- Up-to-the-minute customer activity tracking
- Customizable business page with specialized attributes
- Photo management with unlimited uploads
- Two-way messaging system
- Detailed analytics dashboard
Businesses with complete Yelp profiles get 7.6 times more monthly page views. The platform’s review management system enforces terms of service strictly and removes fraudulent reviews to maintain credibility.
Yelp Pricing Structure
Yelp’s pricing options suit businesses of all sizes. Setting up a simple business page costs nothing, while advanced features come with paid tiers. Premium services include:
- Yelp Guest Manager starting at $129 per month
- Advertising packages from $5 per day
- Upgrade Package at $180 monthly with bundled discounts
Users often take action – 83% make purchases from businesses they find on Yelp. This shows how well the platform turns views into sales.
Facebook Reviews
Facebook has become a crucial business review site with 19% of all customer reviews on the platform. The shift from star ratings to Facebook Recommendations has made the review system more interactive.
Facebook Review Features
Users can now give feedback through a simple Yes/No system on the platform. They can add tags, photos, and write about their experiences to make their recommendations more helpful. Business Pages display these reviews directly, which helps potential customers see genuine opinions easily.
Facebook Business Tools
Meta Business Suite gives you complete tools to manage reviews. Key features include:
- Unified dashboard to manage multiple pages
- Content scheduling capabilities
- Advanced analytics to understand your audience
- Automated review collection systems
- Customizable response templates
Facebook Review Management
Quick responses to customer feedback matter most on the platform. Studies show that 44.6% of consumers are more likely to visit businesses that respond to negative reviews. Businesses need to address customer feedback within seven days to meet customer expectations.
The review management system doesn’t let you delete individual reviews to keep things transparent. Businesses can only flag content that breaks community standards. The system sends automatic alerts for new reviews and helps track response rates through sentiment analysis to improve efficiency.
TripAdvisor
TripAdvisor stands as the world’s largest travel platform with 8 million business listings that attract 490 million monthly unique visits.
TripAdvisor Platform Overview
Hotels, restaurants, and attractions use this platform extensively. Users have contributed 1 billion reviews and opinions that shape consumer decisions. 93% of hotel owners consider TripAdvisor a valuable tool to secure direct bookings. Restaurant pages attract 2.5 million daily visitors.
TripAdvisor Business Features
The platform provides powerful tools to manage reputation and streamline processes:
- Protected payment system to ensure secure transactions
- Immediate review notifications and response tools
- Custom content management capabilities
- Analytics dashboard to track performance
- 24/7 dedicated customer support
TripAdvisor Pricing
The platform’s pricing model offers flexibility. Businesses can list their accommodations, restaurants, and attractions without any cost. Premium features add more value through:
Business Advantage subscription that provides marketing tools and direct booking capabilities. Sister companies handle holiday rental listings and charge a 3% commission on confirmed bookings. Sponsored Placements work on a performance-based advertising model. Advertisers pay only when travelers click their ads.
Reviews significantly impact user decisions. 88% of users say reviews guide their accommodation choices. This makes TripAdvisor an essential platform to boost business visibility and growth.
Better Business Bureau
The Better Business Bureau, established in 1912, is a private nonprofit organization that encourages trust in the marketplace. BBB evaluates businesses based on their operational standards and maintains a detailed review system.
BBB Accreditation Process
Companies must meet eight essential standards to receive BBB accreditation:
- Building trust and transparency
- Honest advertising practices
- Truth in all communications
- Promise fulfillment
- Responsive customer service
- Privacy protection
- Integrity in operations
BBB Review System
BBB uses a unique A+ to F rating system to show how reliable businesses are. We rated these businesses on several factors including their complaint history, time in business, and transparent practices. Customers can share positive, negative, or neutral reviews about their experiences on the platform. BBB stands out from other review sites by strictly banning paid reviews to protect customer feedback’s integrity.
BBB Membership Costs
The yearly accreditation fees change based on how many employees a business has:
- 1-3 employees: $510
- 4-7 employees: $585
- 8-10 employees: $660
- 11-49 employees: $850
- 50-99 employees: $1,035
- 100-200 employees: $1,225
- 200+ employees: Base fee plus per-employee rate
BBB accreditation helps businesses improve their search visibility, generate leads, and access conflict resolution services. In spite of that, businesses must follow BBB standards consistently to keep their accreditation active.
Trustpilot
Trustpilot has become a leader among business review sites with its reliable verification system and evidence-based tools. The platform manages 400,000 domains and hosts 94 million reviews.
Trustpilot Features
AI-powered response tools make review management simple and effective. Businesses get unlimited user accounts and can customize their review invitations. They can merge social media content, add custom widgets, and highlight specific reviews. The platform reaches 4 billion monthly views, showing its significant market presence.
Trustpilot Review Collection
Businesses can choose from five different ways to get authentic feedback. Review collection happens through automated invitations, ecommerce tools, or website TrustBoxes. Reviews from automated systems get “Verified” status and help with Google Seller Ratings. Every review goes through fraud detection software to maintain authenticity and prevent misuse.
Trustpilot Pricing Plans
Annual subscription plans include:
- Standard: 200 review invites, 3 user accounts, 8 widgets
- Pro: 500 review invites, 10 user accounts, full widget library
- Business: 5000 review invites, 20 user accounts, custom widgets
- Enterprise: Unlimited invites, users, and AI-driven tools
Paid plans begin at $259 monthly and include custom marketing tools, API access, and performance analytics. The platform works well with popular tools like Zendesk, Freshdesk, and Slack to make review management efficient.
G2
G2 stands as the world’s top platform for software and service reviews, drawing more than 100 million visitors each year who seek honest product feedback.
G2 Platform Features
The platform connects buyers with authentic software reviews through specialized tools. Companies can enhance their profiles by adding multimedia content, CTAs, and special offers. These simple features make the platform powerful:
- Consumer intelligence tracking
- Media monitoring capabilities
- Data availability tools
- Review syndication across marketplaces
- Custom question implementation
G2 Review Management
G2’s review management system lets businesses track, analyze, and respond to feedback from one central dashboard. Review updates get sent automatically every six months, which reduces outdated reviews by a lot. G2 goes beyond manual collection and integrates with Medallia and Pendo to generate reviews automatically.
G2 Pricing Options
G2’s prices change based on company size and requirements. Companies with 200 employees pay between $14,800 and $29,200 yearly. Larger companies that have over 1,001 employees invest between $42,600 and $93,100 during this time. G2 provides a free tier with simple profile customizations and review collection. Premium subscriptions unlock advanced features like buyer intent data and marketing solutions.
Capterra
Capterra stands as a leading software discovery platform that connects businesses with over 900 software categories, ranging from accounting to yoga studio management. Small and mid-market vendors make up 75% of the platform’s user base.
Capterra Platform Overview
The platform started as a software review site and grew into a complete system that gives individual-specific guidance and valuable insights. Capterra helps customers find and assess business software solutions through detailed reviews, ratings, and comparisons.
Capterra Business Tools
Capterra’s platform gives vendors these key features:
- Review Collection Service with customer incentive programs
- Competitive comparison tools
- Social proof widgets for websites
- Landing page optimization service that brings 64% more leads
- Multi-language profile translations to reach international markets
Capterra Pricing
The platform’s tiered pricing structure offers these options:
- Launch (Free): Has review collection service, competitive comparisons, and social proof tools
- Grow: Comes with pay-per-lead offerings, PPC campaigns, and landing page optimization
- Excel: Adds account-based marketing, firmographic data, and CRM integrations
The platform’s flexible pricing works for businesses of all sizes. Enterprise solutions cost $260,000 on average per year. Businesses that use Capterra’s complete profile features get 7.6 times more monthly page views.
Glassdoor
With 67 million unique monthly visitors, Glassdoor is a leading platform where people can check out potential employers through real employee reviews.
Glassdoor Review System
The platform helps build employer brands naturally through employee feedback. 86% of job seekers look up company reviews before they apply for jobs. Users can filter ratings by job title, location, and employment status to get detailed insights about workplace experiences.
Glassdoor Employer Features
The platform has effective employer branding tools that directly affect recruitment success. These features include:
- Customizable employer profiles with mission statements and logos
- Analytics dashboard for monitoring brand perception
- Review response management system
- Targeted company updates feature
- Custom content management for different audience segments
Employers can highlight their awards, ratings, and company updates to show their authentic workplace culture.
Glassdoor Pricing
Prices change based on company size. Companies with 200 employees pay between $13,400 and $27,000 for annual contracts. Companies with 1,000 employees see costs from $13,900 to $25,700, while larger organizations with over 1,000 employees might spend $33,900 to $64,700 per year. The platform comes in three tiers:
- Standard: $252 to $356
- Select: $744 to $4,719
- Free: Basic profile features
Indeed
Indeed goes beyond job listings to provide complete business review capabilities through its Company Reviews feature.
Indeed Review Platform
The platform lets current and former employees share real workplace experiences anonymously. Reviews give a clear picture of company culture, work environment, and management practices. Indeed’s team moderates each review to ensure quality standards.
Indeed Employer Tools
The Employer Dashboard works as a central hub to manage business presence. The platform includes:
- Application tracking system
- Interview scheduling tools
- Candidate communication features
- Review response capabilities
- Progress monitoring tools
These tools help make hiring processes smoother and keep reviewers engaged.
Indeed Pricing Structure
Businesses can choose from flexible budget options. Sponsored job posts start at $5.00 per day or $150.00 monthly. This pricing structure lets businesses:
- Set daily or monthly budgets based on timeline
- Keep job postings active until manually paused
- Post roles across multiple locations
The platform ensures transparency by asking reviewers to include job titles, status, and location while staying anonymous. Reviews stay visible until authors delete them. After deletion, users can post new feedback within 48 hours.
ThreeBestRated.in
ThreeBestRated.in uses a detailed 50-point inspection system to find and highlight the top three local businesses in every Indian city.
ThreeBestRated Review Features
The platform stands out with its unique review system that looks at reputation, history, complaints, satisfaction, and trust. The team makes regular visits to businesses and checks if they meet their quality standards.
ThreeBestRated.in Tools
The platform gives businesses powerful tools to manage their listings and verify their credentials. These tools help with:
- Creating written estimates
- Tracking customer problems
- Watching business reputation
- Checking service quality
- Measuring customer happiness
The platform updates business details every day. Each business gets a full assessment that covers everything from customer service to how well they run their operations.
Threebestrated.in Pricing
Businesses can list themselves on the platform at no cost. They need to promise a few things to stay listed:
- Fair prices for customers
- Ready references when asked
- Quick service delivery
- Fast problem solving
- Great customer service
The platform has become a trusted name to find reliable local businesses because of its detailed inspections and free listing model. Every listed business gets equal treatment, and the platform doesn’t allow any discrimination.
Reviews.io
Reviews.io helps businesses manage customer feedback with AI-driven tools and detailed review management features. Their automated systems process over 1,500 review invitations each day.
Platform Overview
The platform excels at reputation management by directing customer feedback to multiple third-party platforms. Businesses can distribute reviews between Reviews.io and other platforms using a customizable percentage-based system. The platform combines smoothly with popular ecommerce platforms, marketing tools, and loyalty systems.
Review.io Features
The platform has powerful review management tools:
- Complaint handling system that integrates with customer support
- Customizable pre-direct questions for third-party reviews
- Multi-platform review distribution controls
- Automated review invitation processes
- Custom email template creation
We focused on the platform’s reputation management feature that lets businesses monitor feedback on third-party sites like Google Local, Trustpilot, and Yelp. The system filters review invitations automatically based on platform requirements and optimizes collection rates.
Review.io Pricing
The platform offers three subscription tiers:
- Start-Up: $99 monthly with 1,500 review invites
- Grow: $299 monthly with 5,000 review invites
- Plus: $499 monthly with 10,000 review invites
Each plan has core features like company reviews, product reviews, and video review capabilities. Businesses can try advanced features with a 14-day free trial on paid plans.
Zillow
Zillow’s review platform focuses on real estate and lets users share authentic feedback through a structured verification system. The platform handles thousands of client testimonials each day and ensures credibility by verifying user profiles.
Zillow Review System
The platform asks reviewers to create verified profiles before they submit feedback. This authentication process keeps review integrity strong through moderation guidelines. The platform gets a 32% click-through rate through text messages and 22% through emails, alongside manual review requests.
Zillow Business Features
Real estate professionals can access these complete tools:
- Immediate lead response system
- Live phone introductions to potential clients
- Multi-channel messaging integration
- Video chat capabilities
- Automated review collection processes
The platform’s success shows in its ranking as the most-visited real estate website. Qualified profiles automatically display a “Premier Agent” status that boosts their credibility in local markets.
Zillow Pricing Plans
Users can choose between free and premium options. Agents can build their brand presence with simple profiles at no cost. Zillow Premier Agent’s premium features have different pricing based on metro markets, with zip code coverage determining the costs. The platform’s paid solutions include immediate lead responses, purchase intent confirmation, and live introductions to potential clients.
Apartments.com
Apartments.com started as a property management platform but has grown into a complete review site for rental properties. The platform handles USD 400 million in rent payments each month and helps over 1 million property owners.
Apartments.com Review Platform
The platform follows strict review guidelines and only accepts feedback for properties that have more than four units. Reviews go through multiple filters for moderation and show up within ten business days. The system focuses on apartment community experiences and does not allow reviews for single-family rental homes.
Apartments.com Features
The platform comes with powerful property management tools:
- Two-day payment processing that’s quick and reliable
- Maintenance request tracking
- Rental expense monitoring
- Review sharing across partner networks
Property owners get custom rent comparison reports and tools to optimize their listings. Reviews automatically sync with partner websites like ForRent.com and ApartmentFinder.com.
Apartments.com Pricing
The platform uses a tiered pricing system based on unit count. Properties with four units or less can access simple features at no cost. Larger properties end up paying different fees, and pricing details come through direct consultation. Rent comparison reports are available at no extra cost, showing the platform’s commitment to transparency.
Healthgrades
Healthgrades helps one in two Americans find the right healthcare providers. The platform has profiles of almost every doctor in America and has collected more than 10 million patient ratings.
Healthgrades Review System
The platform uses a complete 5-star rating system that works on patient recommendations. We validated reviews through email or mobile verification before our editorial team screens them. Patients can review their providers on several factors – from how friendly the staff is to how easy it is to schedule appointments.
Healthgrades Provider Features
Doctors can claim their profiles for free and get access to several management tools. These tools let providers:
- Update insurance details
- Write care philosophy statements
- List conditions and procedures
- Manage photos
- Respond to patient surveys
Doctors who claim their profiles connect with patients 2x better than those who don’t. The platform puts transparency first by showing background checks and medical board actions so patients can make informed decisions.
Healthgrades Pricing
Consumers can use the platform free of charge since it runs on advertising. Healthcare providers can claim and manage their simple profiles without paying anything. Premium advertising options need direct pricing discussions and give providers better visibility and marketing tools. The platform’s quality standards have paid off – 71% of reviews are positive, which builds trust across its network.
RateMDs
Founded in 2004, RateMDs is an innovative healthcare review platform that processes over 2.5 million ratings through its network. The platform helps shape healthcare decisions for 161 million people who seek medical care.
RateMDs Platform Overview
RateMDs focuses on healthcare-specific reviews and maintains profiles for doctors, psychologists, dentists, and physical therapists. The platform uses a detailed 5-star rating system to evaluate staff, punctuality, helpfulness, and knowledge.
RateMDs Features
Healthcare providers can access these distinctive capabilities:
- Customizable profile management
- Review monitoring and response tools
- Electronic appointment scheduling
- Banner advertisement controls
- Profile verification system
RateMDs enforces strict review guidelines that require first-hand patient experiences. The system tracks reviewers by device automatically to prevent multiple submissions from the same source.
RateMDs Pricing
Subscription plans come in different tiers. The “Promoted” package costs $179 monthly and has:
- Up to 10 profile images
- Email notifications for new reviews
- Review management tools
- Appointment request handling
The “Promoted Plus” plan costs $359 monthly and provides extra city coverage and specialty listings. Providers can claim their basic profile free of charge to respond to patient feedback and edit profile information.
Avvo
Avvo has established itself in the legal sector with 97% of U.S. lawyers listed on its platform. The platform serves more than 6 million monthly visitors who seek legal representation.
Avvo Review Platform
The platform uses a distinctive 10-point rating scale for attorneys. The ratings reflect professional achievements, disciplinary records, and client feedback. The system creates profiles automatically by using public data from state bar associations, regulatory agencies, and court records.
Avvo Legal Features
Legal professionals can use specialized tools to improve their online presence. Attorneys can showcase:
- Profile photos and biography
- Client reviews and peer endorsements
- Professional certifications
- Published works
- Association memberships
Lawyers can participate in Q&A forums and build intellectual influence through legal guides after claiming their profiles. The platform alerts attorneys about new reviews so they can respond quickly to client feedback.
Avvo Pricing Structure
The platform has both free and premium options. Lawyers can claim basic profiles at no cost. Avvo Pro subscription has:
- Better visibility tools
- Competitor ad removal
- Conversion tracking
- Customized headlines
- Review spotlight features
Advertising lawyers get up to 70 times more contacts than non-advertisers. This shows how effective the platform is at connecting legal professionals with potential clients.
OpenTable
OpenTable powers restaurant reservations worldwide and processes millions of reviews while helping establishments manage their online reputation. The platform combines reviews from Google, Facebook, and TripAdvisor into a unified dashboard.
OpenTable Review System
The platform enforces strict review guidelines that require diners to complete reservations before submitting feedback. Reviews assess six distinct categories, and ratings appear in the restaurant’s dining history section. Text message surveys sent after dining achieve 32% response rates.
OpenTable Restaurant Tools
The platform provides complete reputation management features:
- Customizable post-dining surveys
- Up-to-the-minute negative feedback alerts
- Sentiment analysis for food, service, and value
- Measurement reporting against regional averages
- Keyword analysis for identifying trends
OpenTable Pricing
The platform offers three subscription tiers:
- Basic: $149 monthly plus per-cover fees
- Core: $299 monthly with included covers
- Pro: $499 monthly with advanced features
The platform processes payments through a per-network cover system that ranges from $1.00 to $1.50 per diner. Restaurants using OpenTable’s complete profile features receive 7.6 times more monthly page views, which shows the platform’s success in driving customer participation.
Foursquare
Foursquare has evolved from a simple check-in app into a powerful business review platform with over 50 million users finding local businesses.
Foursquare Review Features
The platform works through two apps – Foursquare provides tailored recommendations while Swarm manages social check-ins. Users build a dynamic map of 100M+ points of interest across 200+ countries by sharing tips, photos, and ratings. The system handles 9B+ monthly visits from 500M+ devices worldwide.
Foursquare Business Tools
The platform provides complete tools to propel business development:
- Immediate customer activity tracking
- Custom geofence creation
- Omnichannel campaign attribution
- Audience targeting capabilities
- Performance analytics dashboard
Businesses can analyze foot traffic trends, demographics, and customer interests through detailed analytics. The platform’s stop-detection technology maps visits to locations precisely and enables accurate customer behavior tracking.
Foursquare Pricing
Studio tiers make the platform’s pricing structure flexible:
- Community User: Free access with simple data storage
- Enterprise: Custom pricing based on organizational needs
93% of storefronts with local channels now employ Foursquare. This shows how well it connects businesses with potential customers. The platform’s steadfast dedication to data privacy gives consumers control while maintaining regular partner audits.
Angi
Angi has helped complete more than 150 million home improvement projects by connecting over 200,000 skilled professionals with homeowners.
Angi Review Platform
The platform focuses on real customer experiences through a detailed rating system. Customer reviews get evaluated on a 1-to-5-star scale and include feedback about service quality and value. The platform uses proprietary technology and human investigations to keep reviews authentic and spot potential conflicts or fake submissions.
Angi Business Features
Service professionals get access to powerful management tools:
- Lead categorization and organization system
- Customer communication tracking
- Profile customization capabilities
- Review response management
- Performance analytics dashboard
Businesses with an average rating of 3 stars or higher qualify for better advertising opportunities. The Super Service Award celebrates excellence with strict criteria – businesses must maintain a 4.5-star rating and receive consistent positive feedback.
Angi Pricing Plans
Lead costs range from USD 15.00 to USD 85.00 based on several factors. Service prices vary according to:
- Project type specifications
- Geographic location
- Service category
- Market demand
The Happiness Guarantee protects customers by covering projects up to the full purchase price for pre-priced services. Businesses can set their budgets and lead priorities through customizable settings to reach their target market effectively.
Yellow Pages
Yellow Pages has evolved from print directories into a digital platform that connects millions of users with local businesses through its detailed review system.
YP Review System
The platform puts a strong emphasis on authentic feedback from verified users. Businesses get both positive and negative reviews that help customers make better decisions. Each review goes through quality and authenticity checks before it appears on the platform.
YP Business Features
The platform gives businesses powerful digital tools:
- Custom profile customization with multimedia content
- Live review notifications
- Customer issue resolution tracking
- Social proof widgets for websites
- Landing page optimization tools
Businesses that use all profile features see 7.6 times higher monthly page views. The platform’s data-driven targeting helps reach specific audiences in different demographics.
YP Pricing Options
Yellow Pages keeps its pricing structure flexible. Simple listings cost $5 monthly and include business name, address, and contact information. Display ads cost between $35 to $5,000 monthly depending on placement. Businesses can add features like bold text or color options for about $10 monthly. This affordable approach makes the platform available to businesses of all sizes while offering strong digital marketing features.
Comparison Table
| Review Site | Main Focus | Features | Pricing | Stats That Matter | How Reviews Work |
|---|---|---|---|---|---|
| Google Business Profile | General Business | Improved local search visibility, Direct messaging, Analytics dashboard | Free | Powers 90% of web searches | Response to 25% of reviews increases revenue by 35% |
| Yelp | General Business & Services | Live tracking, Two-way messaging, Analytics dashboard | Simple: Free, Guest Manager: $129/month | 90% users compare businesses before decisions | Strict terms of service enforcement |
| Facebook Reviews | Social-first Reviews | Meta Business Suite integration, Content scheduling, Response templates | Free | 19% of all customer reviews | Yes/No recommendation format with tags |
| TripAdvisor | Travel & Hospitality | Protected payments, Live notifications, Analytics dashboard | Simple: Free, Premium features vary | 490M monthly unique visits, 1B reviews | Verified user review system |
| BBB | Business Credibility | Accreditation system, Conflict resolution, Rating system | $510-$1,225+ annually based on size | Not mentioned | A+ to F rating scale |
| Trustpilot | E-commerce | AI-driven tools, Custom widgets, Review distribution | Starts at $259/month | 94M reviews, 4B monthly views | AI-assisted verification system |
| G2 | Software & Services | Consumer intelligence, Media monitoring, Review syndication | $14,800-$93,100 annually | 100M annual visitors | 6-month review update cycle |
| Capterra | Software Reviews | Review collection service, Competitive comparison tools, Social proof widgets | Free simple tier, Premium tiers vary | 900+ software categories | Incentivized review collection |
| Glassdoor | Employment & Workplace | Employer branding tools, Analytics dashboard, Custom content management | $252-$64,700 annually | 67M monthly visitors | Job title and location filtering |
| Indeed | Employment & Reviews | Application tracking, Interview scheduling, Review response tools | Starts at $5/day for job posts | Not mentioned | Anonymous verified reviews |
| ThreeBestRated.in | Local Business | 50-point inspection system, Business verification, Quality monitoring | Free | Not mentioned | Strict evaluation criteria |
| Reviews.io | Customer Feedback | AI-driven tools, Multi-platform distribution, Custom templates | $99-$499/month | 1,500+ daily review invitations | Multi-platform review distribution |
| Zillow | Real Estate | Lead response system, Video chat, Automated collection | Free simple, Premium varies by location | 32% text message response rate | Verified profile system |
| Apartments.com | Rental Properties | Payment processing, Maintenance tracking, Review syndication | Free for <4 units, Varies for larger | $400M monthly rent payments | 10-day moderation period |
| Healthgrades | Healthcare | Insurance updates, Care philosophy statements, Survey tools | Free simple, Premium varies | 10M patient ratings | 5-star rating system |
| RateMDs | Healthcare | Electronic scheduling, Profile verification, Review monitoring | $179-$359/month | 2.5M ratings | 4-category evaluation system |
| Avvo | Legal Services | Q&A forums, Peer endorsements, Profile customization | Free simple, Premium varies | Lists 97% of U.S. lawyers | 10-point rating scale |
| OpenTable | Restaurants | Post-dining surveys, Sentiment analysis, Performance reporting | $149-$499/month + per-cover fees | 32% survey response rate | Verified diner reviews |
| Foursquare | Location-Based | Geofence creation, Foot traffic analysis, Campaign attribution | Free simple, Enterprise pricing varies | 50M users, 9B monthly visits | Tips and ratings system |
| Angi | Home Services | Lead management, Communication tracking, Review response | $15-$85 per lead | 150M+ projects completed | 1-5 star verified reviews |
| Yellow Pages | Local Business | Profile customization, Review notifications, Landing page tools | Simple: $5/month, Premium: up to $5,000/month | 7.6x higher page views with complete profiles | Screened review system |
Conclusion
Business review sites are great tools that stimulate brand growth. Research shows 92.4% of consumers check reviews before buying anything. Different platforms serve different purposes. Google Business Profile dominates general searches. TripAdvisor shines in travel. Healthgrades guides healthcare reviews, and Avvo focuses on legal services.
Your business type and target audience should determine which review platforms you pick. Big companies might benefit from premium features on platforms like G2 or Trustpilot. Small businesses can start with free options like Google Business Profile or ThreeBestRated.in.
Active review management helps you succeed on these platforms. Quick responses to customer feedback, complete profiles, and accurate business details substantially increase your visibility. Companies that respond to 25% of reviews see up to 35% higher revenue.
Building an authentic presence on 2-3 relevant sites where your target customers look for information works better than focusing on just one platform. Note that 94% of potential customers might walk away after seeing a single negative review. Regular review monitoring and management are vital for long-term business success.
FAQs
Q1. What are the top review platforms for businesses in 2025?
The leading review platforms include Google Business Profile, Yelp, Facebook Reviews, TripAdvisor, and Trustpilot. Each offers unique features catering to different business types and industries.
Q2. How important are online reviews for businesses?
Online reviews are crucial, with 92.4% of consumers relying on them for purchase decisions. Positive reviews can boost revenue, while a single negative review can deter 94% of potential customers.
Q3. Are there free options for managing business reviews?
Yes, several platforms offer free basic features. Google Business Profile, Yelp, and Facebook Reviews provide free listing and review management tools, making them accessible for businesses of all sizes.
Q4. How often should businesses respond to customer reviews?
Businesses should aim to respond to at least 25% of their reviews. Data shows that this level of engagement can lead to up to 35% higher revenue compared to businesses that don’t respond to reviews.
Q5. What factors should businesses consider when choosing a review platform?
Businesses should consider their industry, target audience, and specific features offered by each platform. It’s also important to look at the platform’s user base, review verification process, and any associated costs for premium features.
